Free version installation error

[IV_9692060]

When I go to install the trial version I get the following error: Cannot start installer Check your network connection And I have already checked all the connection and I have changed the network but it is still the same, how could I solve it

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Translated the below text from Spanish to English using google translate on 10-April-2023 at 9:31am IST, by vnamboodheri

Subject:  Error de instalación versión gratuita

Body: Al ir a instalar la versión de prueba me aparece el siguiente error:

No se puede iniciar el instalador

Compruebe su conexión de red

Y ya he revisado toda la conexión y he cambiado de red pero sigue igual, como podría solucionarlo 
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[VladimirN · Accepted solution]

Article - "Error "Unable to launch installer. Please check your network connection" during installation of Mathcad Prime 3.1": https://www.ptc.com/en/support/article/CS257484 

Similar question before:

• "MathCAD 5.0 install problem": https://community.ptc.com/t5/Mathcad/MathCAD-5-0-install-problem/m-p/580745/highlight/true#M183312 
• "Mathcad Prime 7 PTC Installation Issue": https://community.ptc.com/t5/Mathcad-Installation/Mathcad-Prime-7-PTC-Installation-Issue/td-p/824096 

[MS_10661028]

I am having the same issue as IV_9692060, but the solutions you have posted are for the prime/paid version. Are you aware of any fixes for the free version?

Thanks

[VladimirN]

There should be no difference when you install the free, fully functional 30-day version of the program.

[MS_10661028]

You are right. I found this from one of your other posts, and it worked.

https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp 

Thanks

[VladimirN]

You're welcome.