Invalid license or format

[MO_9814691]

I am trying to install PTC Creo 7.0 Schools edition onto my laptop
I downloaded all the software and ran the set up program
It states on the instructions enter BE700908EDSTUDENTEDK12 into the simple license entry
I have done this and although it comes back success, in the license summary it states invalid file or format and won't let me contnue.

Can you help with this please?

Thanks

[rghadge]

@MO_9814691,

Have you received license file? If yes, please share it and share snapshot of Installer when error occurs?

[MO_9814691]

The license is BE700908EDSTUDENTEDK12

[rghadge]

@MO_9814691,

Thank you for sharing snapshot of error.
I was hoping to receive license file i.e. "BE700908EDSTUDENTEDK12_license.dat". Could you share the same? Or check whether the host Id mentioned in license file is matching with your machine's host Id: D4-D2-52-4A-59-34.

[MO_9814691]

How do I check whether the host Id mentioned in license file is matching with your machine's host Id: D4-D2-52-4A-59-34

[rghadge]

@MO_9814691,

Look for any line like "#License codes for PTC Product." in your license file (open it in Notepad).

Else, you can share snapshot of your license file at least if not the file.

[rghadge]

@MO_9814691,

Did you get chance to provide response here?

[MO_9814691]

License wouldn't open in notepad.

I have given up trying for now

[rghadge]

@MO_9814691,

The issue seems related to incorrect host Id in the license file. If you you could have shared license file, I could have further suggested if anything was required.

If the issue is not with host Id then, there could be license file corruption.

[rghadge]

@MO_9814691,

Do you need further help on this post?

[MO_9814691]

Yes I will do. I still get get this to run, but haven't had much time this week to look at it

[rghadge]

@MO_9814691,

Okay.
Revert here once you get chance in next week. 

[rghadge]

@MO_9814691,

Did you get chance to check this again?

[rghadge]

@MO_9814691,

Did you look for any line like "#License codes for PTC Product." in your license file (open it in Notepad).

Else, you can share snapshot of your license file at least if not the file.

[MO_9814691]

I wasn't able to open the license in notepad. 
But I haven't had time to look at this again recently.
When I do find time I will update here

[VladimirN]

Possible solutions for "Invalid file or format" status under License Summary while installing Creo: https://www.ptc.com/en/support/creo-admin-troubleshooter/other-symptoms/invalid-file-format