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License Update

GeraldRenken
4-Participant
4-Participant
‎Jan 08, 2026 05:32 PM
‎Jan 08, 2026 05:32 PM

License Update

How can I get MathCad to update my MathCad 14 license?

 

I installed a new internal hard disk drive.  It has a different MAC Address.  Consequently MathCad will not open and run.

 

I need a set of  step by step instructions to get and install a new MathCad 14 License.

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LucMeekes
23-Emerald IV
23-Emerald IV
(To:GeraldRenken)
‎Jan 09, 2026 01:22 PM
‎Jan 09, 2026 01:22 PM

You have a harddisk drive with a MAC address? The MAC address is usually tied to a network interface (LAN or Wi-Fi)...

Any way, you need to read here: https://community.ptc.com/t5/Mathcad-Installation/Assignment-of-Mathcad-14-License/m-p/1047384#M5117 

 

Success
Luc

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