cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X

Mathcad Prime 9.0.0.0 trial does not have full functionality

KE_10712432
2-Explorer

Mathcad Prime 9.0.0.0 trial does not have full functionality

The trial version for Mathcad Prime 9.0.0.0 states that it has full functionality for 30 days. However, as I am using it, there are several functions that are unavailable to me. They even state "Note: This premium feature will be disabled after the 30-day, full functionality license expires. To use this and other premium features, please upgrade to a full license using the 'Upgrade' button. Specifically, I am trying to test out the excel embed functions within Prime as a long time Mathcad 15 user and this is not available to me to be able to do an evaluation. All buttons are greyed out and even converting old sheets over to Prime does not allow for the use of excel.
5 REPLIES 5
LucMeekes
23-Emerald III
(To:KE_10712432)

You apparently installed Prime 9. But did you also request a trial license, receive it and activate it?

 

If not: go to the main menu (M in a circle, upper left corner), then choose "Options", select the 'License' tab and hit the "Get license" button.

 

Success
Luc

Yes, I received an email with the license file and have installed it. Still do not have full functionality. See screenshots below showing license is valid and active, but still do not have full functionality.

 

KE_10712432_0-1687131487227.png

 

KE_10712432_1-1687131552450.png

 

 

LucMeekes
23-Emerald III
(To:KE_10712432)

I suppose the mean() function works for you, as in:

LucMeekes_1-1687196478633.png

In that case you have 'full functionality'.

This is what happens in Express prime:

LucMeekes_2-1687196541992.png

As to why it doesn't let you insert an excel component, I don't know. I don't use it. Here's a screenshot of my fully functional Prime 8:

LucMeekes_0-1687196457947.png

Maybe Prime did not find a supported version of Excel on my machine. (my Excel is pretty old)..

Here's some info:

LucMeekes_3-1687197036587.png

So the question is: What's your version of MsExcel?

 

Success!
Luc

 

 

As i know in trial versions of software, certain features or functionalities may be restricted or disabled until you upgrade to the full version or purchase a license. It appears that the Excel embed functions you are trying to test out are part of the premium features that require a full license. If you require the Excel embed functionality for your evaluation, it might be worth reaching out to the Mathcad support team or visiting their official website to inquire about specific trial limitations or to clarify any issues you are encountering. They should be able to provide you with more accurate and up-to-date information regarding the trial version's functionality and restrictions.

The 30-day trial has all of the capabilities as a fully paid licence.

 

The Excel Component absolutely works in the trial. See this video:

 

I manage the Creo and PTC Mathcad YouTube channels for PTC, as well as all PTC Mathcad marketing in general.
Announcements
Top Tags