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Mathcad Prime does not launch after the initial splash on Windows OS

Harry_Seth
15-Moonstone

Mathcad Prime does not launch after the initial splash on Windows OS

Issue:

  • Mathcad Prime fails to launch after the recent Windows / .NET updates on Windows 7 x64bit
  • Mathcad Prime does not launch after the initial splash on Windows OS
  • Mathcad Prime isn't starting after update from KB4055002 for Microsoft .NET

 

Cause:
Bug with Windows security update KB4055002 for Microsoft.Net Framework 4.7.1

 

Resolution:

  • Microsoft acknowledged the bug with Windows Update KB4055002 and released an update to fix this issue.
  • Users can download and install the fix from the Microsoft catalog here
3 REPLIES 3

Is there a fix for "Mathcad Prime does not launch after the initial splash on Windows OS" for Windows 10? 

 

 Hi,

 

Check out the solutions in the following articles:

 

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