Mathcad Prime does not launch after the initial splash on Windows OS
May 19, 2021
03:04 PM
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May 19, 2021
03:04 PM
Mathcad Prime does not launch after the initial splash on Windows OS
Issue:
- Mathcad Prime fails to launch after the recent Windows / .NET updates on Windows 7 x64bit
- Mathcad Prime does not launch after the initial splash on Windows OS
- Mathcad Prime isn't starting after update from KB4055002 for Microsoft .NET
Cause:
Bug with Windows security update KB4055002 for Microsoft.Net Framework 4.7.1
Resolution:
- Microsoft acknowledged the bug with Windows Update KB4055002 and released an update to fix this issue.
- Users can download and install the fix from the Microsoft catalog here
Labels:
- Labels:
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Installation
3 REPLIES 3
Apr 26, 2022
12:09 PM
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Apr 26, 2022
12:09 PM
Is there a fix for "Mathcad Prime does not launch after the initial splash on Windows OS" for Windows 10?
Apr 26, 2022
04:20 PM
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Apr 26, 2022
04:20 PM
Hi,
Check out the solutions in the following articles:
- "Error "An Unhandled exception occurred on the dispatcher thread. See C:\ProgramData\PTC\MathcadPrime\Logs\MathcadPrime_Exception_###.log" and Mathcad Prime fails to launch": https://www.ptc.com/en/support/article/cs34389
- "Mathcad Prime installer fails with status "Unsuccessful"": https://www.ptc.com/en/support/article/cs200121
Apr 20, 2023
06:22 PM
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Apr 20, 2023
06:22 PM
