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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Mathcad prime 8 can't install

SteenIn
4-Participant

Mathcad prime 8 can't install

Try to install purchased prime 8. Stops installing before the installation guide pops up.

 

I had Prime 6 and 7 installed

ACCEPTED SOLUTION

Accepted Solutions
VladimirN
24-Ruby II
(To:SteenIn)
10 REPLIES 10
LucMeekes
23-Emerald III
(To:SteenIn)

SteenIn
4-Participant
(To:LucMeekes)

Hi

 

The problem stops installing as soon as unpacking the installation file reach 100 % without any notification

SteenIn
4-Participant
(To:LucMeekes)

Has al´ready gone through all points installation guides, nothing useful in my case.

VladimirN
24-Ruby II
(To:SteenIn)

Please provide a screenshot of what is happening on your screen at this moment.

SteenIn
4-Participant
(To:VladimirN)

Insatllations files just stop when it reaches 100 %, whitout any notification. Therefore, it's not possible to get a screenshot

VladimirN
24-Ruby II
(To:SteenIn)

Try this tip - "Error "PTC Installation Assistant has stopped working" when running setup.exe for Mathcad Prime"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-PTC-Installation-Assistant-has-stopped-working-quot/m-p/706416#M21 

SteenIn
4-Participant
(To:VladimirN)

Installation stops before "PTC Installation Assisstant". Installation stops as soon as "pim_installmgr_mathcad_8" reach 100%

VladimirN
24-Ruby II
(To:SteenIn)

Run "PrimeWixinstaller_64bit.msi" from the "ptcsh0" folder of installer.

 

9.3.jpg

 

SteenIn
4-Participant
(To:VladimirN)

Hi

As I can see "pim_installmgr_mathcad_8" never get unpacked. I can't therefore find the "PrimeWixinstaller_64bit.msi" in the ptcsh0 folder.

 

Are there any ways to download the installation files manually?

VladimirN
24-Ruby II
(To:SteenIn)

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