New License Error

[JR_10630466]

Hi All,

New user / buyer of this system where I just got a license.

I have an error in activating a license that says that I have reached the max number of license requests available for your product type.

Can someone help please?

[VladimirN · Accepted solution]

You can find the answer for this issue in the following thread earlier -

• "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852
• "Error "you have reached the maximum number of license files available for your license type" while retrieving the license online for Mathcad": https://www.ptc.com/en/support/article/CS68726

[VladimirN · Accepted solution]

You can find the answer for this issue in the following thread earlier -

• "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852
• "Error "you have reached the maximum number of license files available for your license type" while retrieving the license online for Mathcad": https://www.ptc.com/en/support/article/CS68726