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Hello @PA_9804110 ,
Run the installer "Setup.exe" file as "Run as Administrator" - Should help.
Thanks,
Harry
First, unzip the install package.
After clicking next you see a screen the legal text:
You need to accept the software agreement and also tick the box at the bottom:
After clicking Next you will see what's about to be installed:
This can differ depending on what's already installed on your computer. Normally you just click on 'Install' and then you have to wait a few minutes
After clicking 'Finish' you will hopefully see a Mathcad Prime icon on your desktop:
Using the 'PTC Mathcad Prime 6.0.0.0' start menu item or double-clicking on the icon will start Prime:
I go through the steps to install the trial version of Mathcad 15 but in Step 9, I get the error message "A problem was encountered during the MSI installation". I tried to install by being the administrator and then without being the administrator. I got the same error message.
Please Refer article to address the MSI error -
Thanks,
Harry