moving student license to a new computer

[EE_12771511]

i need to move my license from my old computer to a new one, but it wont let me activate the license on the new computer, it says that i have to go to the store. i have some exams coming up very soon, and need to get it sorted out before. When i try to open a support case the site just close and wont let me

[Catalina]

Hi @EE_12771511 

Please check out this resource for your issue: Transferring Mathcad Single User or Student lice... - PTC Community

Best regards,

[EE_12771511]

i have tried that but it comes up with this messege, and i cant come in contact with anyone in support

[LucMeekes]

See here: https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852 

Success!
Luc

[LucMeekes]

See here: https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852 

Success!
Luc