Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X
[Issue Report] Areas left border cannot be printed normally
I want to print a mcdx file with area, but the left border line can't be printed normally, i have used several printer software but all cannot print ok such as:
The reason is left border is too thin to show clearly, i think it is software problem, could you fix it, please?
Solved! Go to Solution.
Please send your issue to PTC's tech support by using "Mathcad Support Center" (you can do it, even if you use Express version of Mathcad Prime):
http://blogs.ptc.com/2011/09/22/how-to-use-the-brand-new-online-mathcad-support-center/
Hi,
please report the problem to PTC Support.
The sad truth is that PTC seems not to be interested in customer feed back, bug reports or feature suggestions. At least not when it come to Mathcad or Prime. You have to be under maintenance to turn in a product idea (at least thats as it was in the old Jive Forum) and you have to be under maintenance to turn in a bug report. Other companies may be happy to receive feature suggestions and especially bug report from whoever as they are interested in improving their software - PTC isn't, as it looks. Given the way Prime "developed" over the many years since version 1, I have no hope it will ever live up to good old Mathcad 15, let alone improve on it. PTC seems to have other plans with Prime, so it looks that Prime/Mathcad is a dead end.
Hi Werner,
Thank you for your reply, i can't agree with you more. I have received the reply from PTC USA, they said "regarding your issues. Currently we do not support functionality question for Mathcad trial edition. We only support installation for Mathcad trial edition.If you have functionality questions you can post them at https://community.ptc.com/".
Actually i never expected them to solve my problem, i just want to submit issues to them, and help they improme MathCAD.
--
Jeff
Please send your issue to PTC's tech support by using "Mathcad Support Center" (you can do it, even if you use Express version of Mathcad Prime):
http://blogs.ptc.com/2011/09/22/how-to-use-the-brand-new-online-mathcad-support-center/