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The license may be tied to the identification of your network connection:
Did you request the license for the wired (LAN) connection and are you now connected wirelessly (WiFi)?
Or vice versa?
Success!
Luc
Thank you for you help, I finally managed to activate my licence!
Can you describe how you solved the problem, or did it just ' happen tot work' after enough trying?Luc
"Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm