cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The community will undergo maintenance on October 16th at 10:00 PM PDT and will be unavailable for up to one hour.

Licence error

SL_9103712
1-Newbie
1-Newbie
‎Sep 11, 2020 09:43 AM
‎Sep 11, 2020 09:43 AM

Licence error

I tried already many times to activate the licence but it keeps on failing. The following error appears: 11.09.2020 15:40:53 : Die Lizenzanfrage ist fehlgeschlagen. Requesting MATHCAD ... C:\Users\simon\Downloads\sw_license_email_4816628.dat: (-9) Invalid host. Hope you can help me. Thank you in advance
0 Kudos
Notify Moderator
4 REPLIES 4
LucMeekes
23-Emerald III
23-Emerald III
(To:SL_9103712)
‎Sep 11, 2020 10:02 AM
‎Sep 11, 2020 10:02 AM

The license may be tied to the identification of your network connection:

Did you request the license for the wired (LAN) connection and are you now connected wirelessly (WiFi)?

Or vice versa?

 

Success!
Luc

0 Kudos
Notify Moderator
SL_9103712
1-Newbie
1-Newbie
(To:LucMeekes)
‎Sep 15, 2020 06:31 AM
‎Sep 15, 2020 06:31 AM


Thank you for you help, I finally managed to activate my licence!

0 Kudos
Notify Moderator
LucMeekes
23-Emerald III
23-Emerald III
(To:SL_9103712)
‎Sep 15, 2020 06:59 AM
‎Sep 15, 2020 06:59 AM

Can you describe how you solved the problem, or did it just ' happen tot work' after enough trying?Luc

0 Kudos
Notify Moderator
VladimirN
24-Ruby II
24-Ruby II
(To:SL_9103712)
‎Sep 14, 2020 05:03 AM
‎Sep 14, 2020 05:03 AM

"Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm

0 Kudos
Notify Moderator
Announcements

Contact Community Management
Top Tags