MathCad kernelbase.dll problem

[CaseyBellew]

Hey guys, I'm having problems with mathcad loading up properly.

for some reason my MathCad started not wanting to load up, but when I would go to my event viewer it doesn't load properly.

The Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385

Exception code: 0xe06d7363

Fault offset: 0x0000b727

Faulting process: 0x18d8

Faulting appllication path: C:\Program Files (x86)\Mathcad\Mathcad 14\mathcad.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

from what it looks like from this error it seems like the installation isn't the problem but it may be an operating system problem.

How could i go about fixing this issue? Reloading the operating system?

[WalterSchrabmai]

I have the same problem witn WIN 7 (32bit) on my new HP8540p Laptop.

MC 15 (German witn M005) crashes when I start it and the eventlog shows that Kernelbase.dll is to blame.

Have you an idea what to do?

Thanks

Walter

[SOLIDTECH]

I too have problem with kernal while setting up Creo 2 as it says

Fault Module Name:

KERNELBASE.dll

[ptc-4270052]

I have the same problem with Prime2, I have formated my HD and reinstaled Prime2, The kernelbase problem is still not resolved.

[jdeboer]

Had the same issue.

You need to download msxml 4.0 sp3:

http://www.microsoft.com/en-us/download/details.aspx?id=15697

After installing the error was gone and mathlab started.

Solution was found after reading the installation guide I stumbled on while looking for updates.

Hope this solves it for you as well.

Jeroen