Moving a Mathcad license

[ET_1211960]

We have an older perpetual version of Mathcad that we need to move from an old computer to a new one.  I cannot find anywhere in my account profile to change the MAC address so that the new computer will be recognized.  Does anyone know how to do that?

[MartinHanak]

Hi,

use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page.

Your account must not be basic one. It must be assigned to your company.

[VladimirN · Accepted solution]

• Transferring Mathcad License from Existing Host ID to New Host ID
  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account