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We have an older perpetual version of Mathcad that we need to move from an old computer to a new one. I cannot find anywhere in my account profile to change the MAC address so that the new computer will be recognized. Does anyone know how to do that?
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Hi,
use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page.
Your account must not be basic one. It must be assigned to your company.