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We have an older perpetual version of Mathcad that we need to move from an old computer to a new one. I cannot find anywhere in my account profile to change the MAC address so that the new computer will be recognized. Does anyone know how to do that?
Solved! Go to Solution.
Hi,
use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page.
Your account must not be basic one. It must be assigned to your company.