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CREO error upon install

SA_9814878
Participant

CREO error upon install

I recently installed  CREO   (student  version) on my laptop, upon installing an error came up  relating to a quality agent, i  deleted and reinstalled  everything twice but its not working and now wont even let me delete the files to try to install a fourth time. i cant even access any support because it says i have to upgrade my account to do so. ant help?