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Can not obtain licence

ptc-4441144
1-Newbie

Can not obtain licence

Hi

Im trying to install Creo1.0 student version. The installation guide says that I should obtain a licence from http://free-dl.ptc.com/install/Setup.exe , but the site doesn't link to any file. Does anyone know what I can do ?

- Regards Jógvan

1 ACCEPTED SOLUTION

Accepted Solutions

Please see the attachment.

View solution in original post

14 REPLIES 14

Hello!

Jógvan Juul Olsen wrote:

...from http://free-dl.ptc.com/install/Setup.exe , but the site doesn't link to any file...

This link contains "PTC Install Manager" .exe package (10,2 Mb).

Hi Valdimir.

That link does give me a exe file that is only 4kb in size, which doesn't do very much.

Does anyone have the file on their computer `? In that case, would it be possible to send it to me ?

- Jógvan

Please see the attachment.

Thanks a lot Vladimir !

No problem.

Sorry to bother you again Valdimir.

But when I try to run Setup.exe, I get this error "Creo 1.0 from PTC has stoppped working".

The problem signature generated by Windows is:

Problem signature:

Problem Event Name: APPCRASH

Application Name: installmgr.exe

Application Version: 29.0.2011.370

Application Timestamp: 4ecd3943

Fault Module Name: installmgr.exe

Fault Module Version: 29.0.2011.370

Fault Module Timestamp: 4ecd3943

Exception Code: c0000005

Exception Offset: 0009dec2

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1080

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Btw, I'm runninng Windows 7 professional 64-bit.

- Jógvan

hello,

Can you please try this link?

http://free-dl.ptc.com/install/setup.exe

I am wondering if something went wrong in the compression via the link in the prior post. Regardless....can you please look at the link I included and give it a try?

If you are still getting a failure, I would ask that you send me the PTC HostID for your machine and I can create the license for you. You can email me at -.

Have you downloaded the media yet for Creo 1.0?

Thanks,

Mark

You are logged in Windows 7 as "Administrator"?

Hi guys

I have the same problem with this setup.exe

I tried to run it on windows 7 64bit as administrator (my main pc)

vista 32bit (laptop) and also on winXP(virtual machine)

every time is the same case

After a long time waiting for setup.exe to start, and (rather quick) "extract" nothing happens .

So I found where the setup.exe extract it self, and I tried to run it manualy, same case

I downloaded the "setup.exe" file from http://free-dl.ptc.com/install/Setup.exe and also from here (attached by VladimirN.)

dorlov
1-Newbie
(To:Rafal.R)

hello Rafal,

can i connect to your machine to take a look? email me at -

thanks

dima

Hi!

I have the same problem with this setup file.

Problemereignisname:APPCRASH
Anwendungsname:installmgr.exe
Anwendungsversion:29.0.2011.370
Anwendungszeitstempel:4ecd3943
Fehlermodulname:installmgr.exe
Fehlermodulversion:29.0.2011.370
Fehlermodulzeitstempel:4ecd3943
Ausnahmecode:c0000005
Ausnahmeoffset:000a621a
Betriebsystemversion:6.1.7600.2.0.0.256.1
Gebietsschema-ID:3079
Zusatzinformation 1:0a9e
Zusatzinformation 2:0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:0a9e
Zusatzinformation 4:0a9e372d3b4ad19135b953a78882e789

Is there a solution available?

Thanks Armin

Hi Armin,

What edition are you trying to install?

Please send me an email at - and I would be glad to help.

Thanks,

mark

hello, I m a french student and I m trying to install wildfire 5.0 school edition.

before launching the software I have to find the file license. I have previously downloaded PTC license server but I can t find the file. and even if I susbcribe to PTC.com I don t manage to obtain my licence by internet, I m connected but the software isn t able to reach PTC.com. Does someone know how can I have it ? is there any other solution ?

thank you very much

Hello Thomas,

Please submit your question using the PTC Academic Support request for more focued support on this issue.

http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

Regards,

PTC Academic

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