Creo 10 License Warning Invalid Host (Requesting CREOPMA_Studendt6...)

[KR_10697879]

Please help I've been try so many times to do my work on Creo but this message keeps appearing. I've been reading so much to solve this problem and i followed pdf that were sent in the PTC Community to solve this problem but is not working! please help me ASAP!! 

 

[MartinHanak]

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@KR_10697879 wrote:

Please help I've been try so many times to do my work on Creo but this message keeps appearing. I've been reading so much to solve this problem and i followed pdf that were sent in the PTC Community to solve this problem but is not working! please help me ASAP!! 

 

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Hi,

1.]

Open Command prompt windows and run ipconfig /all > ip.txt command in it.

2.]

Open ip.txt file in Notepad.

3.]

Open license file mentioned on attached picture in Notepad.

4.]

Check whether MAC address located after HOSTID=PTC_HOSTID= string in license file is present in ip.txt file.

Note: If you upload both mentioned files the I will check their contents for you.

[JC_10836698]

Doesn't work. Using a school computer no access to the administrative account doesn't help. Could it be that we need to install the help center as well?

[MartinHanak]

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@JC_10836698 wrote:

Doesn't work. Using a school computer no access to the administrative account doesn't help. Could it be that we need to install the help center as well?

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Hi,

your post makes no sense. I don't understand what you are asking.