Creo 3 Crashes

[SutoSa]

Hi.

I have a heavy problem with Creo3.

When i create a assembly group, place the first part, it's all ok, but when i add a 2nd, open the place dialog, turn or zoom the whole thing, it crashes my video driver and Creo hangs up.

The same, when i use the mini window with the 2nd part..

It's possible to open an already created assembly with more than 2 parts, turn it arround, zoom or whatever, no problems, till i want to add a new part, then -> Creo hangs up.

It reloads my video card driver, but in the Creo Window "place" is shows up "no Responding".

All works fine till now, exept this part.

So, what can i do?

Rgds.

System: Win7 x64

Video Card: Radeon HD4290

[MarkCheli]

Hi Daniel,

Have you tried to reload your graphics driver? If you update it, that could possibly resolve the issue.

If not, please let me know and there are a few other fixes you can try.

[SutoSa]

Hi

I think, i found the problem.

I've installed Creo 2 with Startup Tools from Inneo, which changed the config.pro and Creo3 used this config file.

After replacing them, it seems, that it works again.

[MarkCheli]

That's great information, i'll take a note of it. Thanks!

[SutoSa]

Hi.

The problem still exists & i can reproduce it.

The graphic driver is the latest version & Windows reloads it after the crash.

[MarkCheli]

Dan,

Can I have you submit a support request about this?

http://www.ptc.com/communities/academic-program/technical-support

That way we will be able to escalate this.

[SutoSa]

Hi.

I'd send support request ~1 week ago, but no answer.

Do i still get an answer or do you have a lot to do?

Rgds

[SutoSa]

push

[SutoSa]

here is a little video, enjoy

[mphlernjai]

Dear

Daniel

I had a similar problem with Creo 3.0. Everytime I open an assembly and try to move/spin the model around, Creo crashes with a message of Video driver not responding.
After many trial and errors, it seems that the problem somehow relates to model datums and I can get a workaround by setting "Spin with the part entities" option to "Yes".

I dont really know why but it worked for me. Hope this helps!

Windows 7 (32 bit) with ATI Radeon HD3450

Really hope PTC can properly solve this! A lot of time wasted try to figure it out - -.