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Hi,
I encountered a problem while trying to reinstall Creo Parametric 8 student edition. I installed it a couple of times but it kept crashing (I am from Slovenia so I installed it through Audax site - I think that they add some pre-made models of bolts..., and it kept giving me errors), so I decided to delete all files related to Creo thinking that it would solve the issue (I previously had Creo 6 and Creo 7 installed, so I thought that the old files were causing a problem).
But in the process of deleting the files, I managed to also delete my licenses. And the next time that I tried to install the program and to activate the license I got the error saying "You have reached the maximum number of license requests available for your product type".
So, is there any way to fix this? If so, I would be grateful for any help. Thank you in advance for answering.
Dear customer,
I follow up on this old post from mid of January.
For such kind of request PTC recommend to open a case with PTC technical support in order to better investigate the root cause.
I suppose that such request is no more a problem for you today.
If this is still a problem today, please let me know.
If you resolved this issue, please let me know to close this discussion.
Best regards
Jean-Claude