License request failed for feature

[yair]

please could you help me solve this problem

[MartinHanak]

Hi,

BE410708EDSTUDENTEDK12 belongs to Creo 4.0.

I guess that you need to install Creo 5.0. If this is the case then use:

K-12       students can use Product code BE500806EDSTUDENTEDK12
University students can use Product code BK500806ED0790-Y3M9-4RW5

Also read:

http://apps.ptc.com/schools/references/install_creo5_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo5_unistudent_standard.pdf