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Moving Education License to new PC

NH_13034004
2-Explorer

Moving Education License to new PC

I have an Education version of Creo 11 but need to move this to a new PC. The nature of the existing license does not allow me access to the licence manager tool or e-support. Is there anyone who can give me some advice please.

 

Many thanks

2 REPLIES 2

Hi,

Please contact academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used. I hope they will send you valid license file.

 

Host ID ... this means physical address of network card

  • if Ethernet network card is installed in your computer then use its physical address
  • if the only network card is WiFi network card then you must turn off MAC address randomization to get real physical address

Martin Hanák

Hi Martin,

Many thanks for your reply and your advice, I'll have a go and see what happens

Nick

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