cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Need to share some code when posting a question or reply? Make sure to use the "Insert code sample" menu option. Learn more! X

Reconfigure Tool Fail

ptc-4724966
1-Visitor
1-Visitor
‎Apr 15, 2014 05:22 PM
‎Apr 15, 2014 05:22 PM

Reconfigure Tool Fail

I am trying to transfer a single-user Mathcad 15 license from one laptop to another. I tried invain to use the Reconfigure Tool.

What does it mean when the reconfigure tool asks the MAC addres for the source server? This should mean my old machine, but I am thrown off by the word "server". In any case, when I put my old machine's MAC address, the reconfigure tool returns 0 CPUs found! What flagrant mistake am I making?

0 Kudos
Notify Moderator
1 REPLY 1
TimBrotherhood
12-Amethyst
12-Amethyst
(To:ptc-4724966)
‎Apr 16, 2014 02:35 AM
‎Apr 16, 2014 02:35 AM

A license cannot be moved to another PC.

Use the link below to request a new product code for your new PC.

Make sure you include purchase details for your license of Mathcad.

0 Kudos
Notify Moderator
Announcements
Contact Community Management
Top Tags