creo 8 many licence attempts

[EZ_9630549]

Good morning, 

I am a student and I have been working with creo 6 since two years, a month ago I downloaded the creo 8 version and I was able to work with it until yesterday, when an issue with the licence came up. 

I attempted many new installations disinstalling every other version but I think I now have reached the maximum number of licences for my account. 

Is there any way I can solve this problem?

[MartinHanak]

Hi,

error message tells you that MAC address used in license file does not belong to any network card installed in your computer.

[EZ_9630549]

Okay, but how can I solve this problem?

Thank you in advance

[MartinHanak]

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@EZ_9630549 wrote:

Okay, but how can I solve this problem?

Thank you in advance

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Hi,

please do following:

1.]

Pack your license file into zip file and upload this zip file.

2.]

Open Command prompt window.

Run ipconfig /all > ip.txt command.

Pack ip.txt file into zip file and upload this zip file.

I will check the contents of both files and let you know what to do (in case I know).