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creo 9.o license error

MJ_10462847
2-Explorer
2-Explorer
‎Oct 20, 2022 01:32 PM
‎Oct 20, 2022 01:32 PM

creo 9.o license error

i am unable to install the creo software. i have the product key from students offer but after entering the product key it shows error. this makes the software unusable when i need it 
plz resolve this asap

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VladimirN
24-Ruby III
24-Ruby III
(To:MJ_10462847)
‎Oct 21, 2022 03:24 AM
‎Oct 21, 2022 03:24 AM

 Hi,

 

Please show a screenshot of your error.

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MartinHanak
24-Ruby III
24-Ruby III
(To:MJ_10462847)
‎Oct 21, 2022 06:36 AM
‎Oct 21, 2022 06:36 AM

Hi,

according to https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/828065#M13079 discussion ...

 

Please submit a request to academicsupport@ptc.com

Send the Mac address and the product code and my colleagues will send you the license file.

 


Martin Hanák
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