Licence error

[SL_9103712]

I tried already many times to activate the licence but it keeps on failing. The following error appears: 11.09.2020 15:40:53 : Die Lizenzanfrage ist fehlgeschlagen. Requesting MATHCAD ... C:\Users\simon\Downloads\sw_license_email_4816628.dat: (-9) Invalid host. Hope you can help me. Thank you in advance

[LucMeekes]

The license may be tied to the identification of your network connection:

Did you request the license for the wired (LAN) connection and are you now connected wirelessly (WiFi)?

Or vice versa?

Success!
Luc

[SL_9103712]

Thank you for you help, I finally managed to activate my licence!

[LucMeekes]

Can you describe how you solved the problem, or did it just ' happen tot work' after enough trying?Luc

[VladimirN]

"Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm