Alert Article Not Available In English

[TomU]

An alert was posted on the support site today, but the article link is not available in English.  Seems odd that the alert would be available in English but the article not.

https://www.ptc.com/en/support/article/CS423168

[PeterCase]

Hi @TomU , 

I tried just now and the article is in a public state, available in English, Simplified Chinese and Japanese. It could have been that the publishing action took more time than expected. Could you hard-refresh and let us know if you see it now ? 

Many thanks, 

Peter.

[TomU]

Hi @PeterCase,

It's still not available in English (as of 5 PM EST.)

[RomainGarcia · Accepted solution]

Hi @TomU and @PeterCase ,

I fixed the article having an incorrect metadata within the English version. The article is now available for customers having an active maintenance.

Thanks a lot @TomU for pointing that to us!

Romain