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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

PTC enews: unsubscribe doesn't work for me

Rocko
18-Opal

PTC enews: unsubscribe doesn't work for me

I want to unsubscribe to some articles, but the "unsubscribe selected" button doesn't seem to do anything. Can anyone check or confirm? I've tried Firefox and Chrome.

Rocko_0-1676399860340.png

Thanks!

ACCEPTED SOLUTION

Accepted Solutions
Jenny
12-Amethyst
(To:Rocko)

@Rocko This is to let you know that the "unsubscribe" functionality is back to normal. You should be able to unsubscribe from "Articles by Product".

Thank you for the patience! 

View solution in original post

3 REPLIES 3
Jenny
12-Amethyst
(To:Rocko)

@Rocko Thanks for coming to us with this issue report. We are looking into it and will get back to you soon once this is addressed.

 

Jenny
12-Amethyst
(To:Rocko)

@Rocko This is to let you know that the "unsubscribe" functionality is back to normal. You should be able to unsubscribe from "Articles by Product".

Thank you for the patience! 

Rocko
18-Opal
(To:Jenny)

Thanks @Jenny I confirm it's working for me now.

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