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Update Advisor Not Showing Latest Version

TomU
23-Emerald IV

Update Advisor Not Showing Latest Version

Does anyone know how long it typically takes before update advisor lists the latest product version available?  For example, Creo Parametric 7.0.4.0 was released last week Wednesday (on the 19th) but it's still not available in the Update Advisor tool.

TomU_0-1621865177079.png

TomU_1-1621865216130.png

 

2 REPLIES 2
PeterCase
16-Pearl
(To:TomU)

Hi @TomU ,

Thanks for the heads-up here. While we've automated almost all aspects of making new releases available (there's a flow from R&D's systems, thru our CRM, then eventually out to web tools) the last step is a manual one, which involves unchecking a flag to make the release "visible to customer". I've asked the team to set the flag and it should appear in the Update Advisor (and crucially, the Case Logger) shortly.

Peter.

BenLoosli
23-Emerald II
(To:PeterCase)

I tried to do an update advisor for Windchill 12.0.2 CPS10 and it is not showing up. Can this be fixed?

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