Community Tip - Your Friends List is a way to easily have access to the community members that you interact with the most! X
You turned off the Search overview Breadcrumb and instead give tips to the new format. BUT NO where is there a way in your new format to get back to the link that will allow me to start a new case once I have searched the KB!
Please reactivate the Search Overview Breadcrumb link!
Click on the menu:
Choose 'Open a Support Case':