Support site lest me log a case but says my support is inactive. My license says its active. the Update killed my datalogger and I'm not sure of the case will even get reviewed.
Solved! Go to Solution.
where are you located? I can get you in touch with a Renewal Advisor (or partner) to validate your status. We also have a designated contact form for Renewals questions: https://www.ptc.com/en/customer-success/renewal-advisor-contact