Hello and welcome to the forum, Ralf.
You will find tips on the forum regarding disabling OPENGL and using the native windows graphics mode. This is the 1st suspect in most cases. This simply means your graphics driver or hardware is either incompatible or not OPENGL compatible.
Of course, you cannot even open the program to understand the options.
First you need to modify a config.pro file. You also have to create a desktop shortcut to start in a different folder than the default.
This is the option description:
graphics opengl*, x_windows, win32_gdi, d3d sets the optional graphics environment used by certain platforms for running creo parametric. to import files in snapshot tiff format into creo parametric, ensure that graphics is set to win32_gdi. |
Make a file in your startup folder with the following line:
Call the file: config.pro (be sure the filename doesn't maintain a hidden .txt extension!)
Copy the default Creo shortcut on the desktop to something new.
Edit the new desktop shortcut; right click on the shortcut, right click and select properties.
Enter the full path for the location where the config.pro file resides in the "start in" field.
Now try starting Creo as before with the new shortcut.
This procedure bypasses OPENGL completely. If this works, then we have isolated the issue. If not, we move to the next step (if this is a new full version installation, that may be a customer support case which is always an options.).
