I'm trying to upgrade Creo Elements/Direct Modelling Express 6.0 to 8.0.
When I run the Installation file it stops mid way with the following error "Internal Error 2754. soliddesigner.exe"
Has anyone else experienced this and know how to resolve?
Hi, PTC is aware of the issue. We apologize for the inconvenience. Please follow this thread we will update accordingly.
Hi. I've encountered the same error when trying to upgrade "Creo Elements/Direct Modeling Express" from 6.0 to 8.0. It was on Windows 10. The only way I was able to workaround it, was to uninstall version 6.0 first and then doing a clean installation of version 8.0.
But even an uninstallation of the version 6.0 wasn't straightforward in my case. I got some weird error (I cannot remember) during the uninstallation process and CEDM Express wasn't really uninstalled. So I had to launch a setup package for the old CEDM Express 6.0, choose "Repair" option and only after that I could successfully uninstall it. From that point the installation of CEDM Express 8.0 succeeded without problems and it runs well.
BTW, I also think that this error has nothing to do with the license server issues mention by "Jaime_Lee". This error seems to be completely unrelated.