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Traceback log file erros

nhanratty
2-Guest

Traceback log file erros

All


We are currently running Creo 2.0 m050 and a lot of my users are experiencing a new type of Creo crash...see the attached image.


Initially the error occurred when working in drawing mode, specifically when changing the display of layers. So we sent the trace file to PTC who simply told us to upgrade from m050 to mo080. We actually now have some users on m090 and it has helped a bit...but I was just wondering if other users are experiencing the same high frequency occurrences of this error?


Regards,


Neal


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2 REPLIES 2
StephenW
23-Emerald II
(To:nhanratty)

Most of our users are on M060 and the ones working in the larger assy's have this error more frequently. We have at least one user who bumped up to M090 and it seems to have helped him but he has gotten the traceback error a few times since but significantly less than on M060.

We were having a lot of fatal errors during custom check-in to WC on M040, but after upgrading everyone to M090 I have not seen any more of the problem.





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