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Unable to open a single model

CM_10442217
2-Explorer

Unable to open a single model

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0

Single model is crashing creo, and unable to get it to open. Hoping to see if you have any ideas on resolving so we don't lose 3 months of work.

Here are the errors that I faced
No error messages it just crashes

2 REPLIES 2
StephenW
23-Emerald II
(To:CM_10442217)

Do you have backup copies? Typically creo saves files with an iteration number, for example 123456.prt.1, 123456.prt.2, 123456.3.prt, etc.

If you are using hard drive storage, navigate to the directory using a file manager and see what is available. 

If you are using windchill, IF the file has been checked in, you can retrieve the older 'as stored' versions of the file

 

StephenW_0-1674751851965.png

 

BenLoosli
23-Emerald II
(To:CM_10442217)

Windchill or native filing?

Has something changed recently with your computer? Windows update, graphics driver, etc?

Try removing all config.pro and Creo customization files and see if Creo will start.

 

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