license error

[SamuelAlexander]

hi,

i am working on a system which is a server for creo 3.0. we total of 3 licenses. My colleagues who are working on creo 3.0 on other system are frequently facing license lost error.

Each time they loose their license i have to manually restart Lm admin utility in my system. I have to do it in every 2 hours approx. Is there remedy for this error.

Thanks in advance

Regards

[TomD.inPDX]

You need to file a support case. This is often a time-out issue on the server. This should be easy for PTC customer support.

[MartinHanak]

Samuel,

your problem is site specific. Probably your network does not enable Creo workstations to communicate properly.

Martin Hanak

[VladimirN]

PTC's "Case Logger" is here: https://support.ptc.com/appserver/cs/case/case_logger.jsp