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Auto-refresh function not working in a popup

SB_9732186
Regular Member

Auto-refresh function not working in a popup

I have put a label in a mashup & data for that label is coming from a service. That service is being invoked by an auto-refresh function. It is working as expected when that mashup is run solely. But when I open that mashup from another mashup, using the navigation function, the auto-refresh doesn't seem to work at all.

9 REPLIES 9

Re: Auto-refresh function not working in a popup

Hi @SB_9732186 

 

I will try and replicate that. Can you please let me know your Thingworx version.

Re: Auto-refresh function not working in a popup

Thingworx version 9.1

Re: Auto-refresh function not working in a popup

I have a similar use case on ThingWorx 9.1 and auto refresh works fine there with Navigation - New window as well as pop up. I am not sure if this was reproducible on any older version but @suverma can try on your build itself.

 

 

 

Re: Auto-refresh function not working in a popup

Hi @mnarang ,

 

Can you please attach some screenshots of your setup, which consists of the bindings & other configurations.

 

Thanks.

Re: Auto-refresh function not working in a popup

I have created a small test for you and attaching all the entities.
Note:- you can observer that autorefresh is working absolutely fine by observing the service call in F12

Tags (1)

Re: Auto-refresh function not working in a popup

Hi @mnarang ,

 

The auto-refresh & navigation widgets you have used are Legacy widgets. I was talking about the navigation & auto-refresh function which will probably replace those legacy widgets. 

 

Thanks.

Re: Auto-refresh function not working in a popup

Hi @SB_9732186 

 

It does appear to be an issue as I am able to replicate the same on my end. Let me have an internal discussion upon this and confirm you if this a known bug or something which need to be reported.

 

Will keep you posted.

Re: Auto-refresh function not working in a popup

okay, understood. My use case was coming from an earlier version so that's why it is using legacy. But I or @suverma can try to do the same with functions as well. will update you

Re: Auto-refresh function not working in a popup

Hi @mnarang & @suverma 

 

I think @suverma has already replicated my use case & it doesn't seem to work.

I also got to know from one of my contacts that this bug has been already reported & will probably be rectified in TWX 9.2.0.

So till then the work around is to use the legacy widgets itself.

 

Thanks.

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