Auto-refresh function not working in a popup

[SB_9732186]

I have put a label in a mashup & data for that label is coming from a service. That service is being invoked by an auto-refresh function. It is working as expected when that mashup is run solely. But when I open that mashup from another mashup, using the navigation function, the auto-refresh doesn't seem to work at all.

[suverma]

Hi @SB_9732186 

I will try and replicate that. Can you please let me know your Thingworx version.

[SB_9732186]

Thingworx version 9.1

[mnarang]

I have a similar use case on ThingWorx 9.1 and auto refresh works fine there with Navigation - New window as well as pop up. I am not sure if this was reproducible on any older version but @suverma can try on your build itself.

[SB_9732186]

Hi @mnarang ,

Can you please attach some screenshots of your setup, which consists of the bindings & other configurations.

Thanks.

[mnarang]

I have created a small test for you and attaching all the entities.
Note:- you can observer that autorefresh is working absolutely fine by observing the service call in F12

[SB_9732186]

Hi @mnarang ,

The auto-refresh & navigation widgets you have used are Legacy widgets. I was talking about the navigation & auto-refresh function which will probably replace those legacy widgets. 

Thanks.

[suverma]

Hi @SB_9732186 

It does appear to be an issue as I am able to replicate the same on my end. Let me have an internal discussion upon this and confirm you if this a known bug or something which need to be reported.

Will keep you posted.

[mnarang]

okay, understood. My use case was coming from an earlier version so that's why it is using legacy. But I or @suverma can try to do the same with functions as well. will update you

[SB_9732186]

Hi @mnarang & @suverma 

I think @suverma has already replicated my use case & it doesn't seem to work.

I also got to know from one of my contacts that this bug has been already reported & will probably be rectified in TWX 9.2.0.

So till then the work around is to use the legacy widgets itself.

Thanks.

[suverma · Accepted solution]

Hi @SB_9732186 

Just found out that the fix for Auto-Refresh not working in a pop-up will be delivered in 9.1.3 too along with 9.2.0.

So if you want you can simply do a patch update to 9.1.3 than upgrading to 9.2.

[slangley]

Hi @SB_9732186.

ThingWorx 9.1.3 was delivered last week.  Please check to see if this version resolves your issue.

Regards.

--Sharon