CWC Assembly Execution

[KG_96]

I have configured CWC with Work order module. After adding work order i can not access it in Execution tab.

Kindly check attached image

[VladimirN]

Article - "Serial numbers cannot be seen in the Execution screen in Thingworx Connected Work Cell": https://www.ptc.com/en/support/article/CS355690 

[KG_96]

I have checked this one . I observed that my production status table is empty. what is procedure to configure it.

[mstarnaud · Accepted solution]

I want to make sure I'm understanding you correctly. On Thing PTC.FSU.CWC.GlobalConfiguration.GlobalConfiguration_TG, there is a configuration called ProductionEventMapping, there should some (9?) rows, the WorkInstructionAction column should be filled, but for you the ProductionStatus column is empty. Is this correct?

If this is correct, please read this documentation (the one in my other reply). In short : you have to write the Name (not Displayname) of statuses, you should have imported them in the Excel import, if you don't remember what they are you can check with this SQL query : 

SELECT * FROM productionstatus

The documentation explains what they're used for and gives examples (which probably matches the example when filling the Excel import). If the SQL table is empty, I strongly suggest reviewing the documentation on the Excel import, the production status section.

[mstarnaud]

Hi KG

Please check Vladimir's answer first - if there's error messages about statuses when you open the selection screen, it means a configuration is missing. Here is the latest documentation on this (9.5.x).

-- EDIT -- nevermind I just noticed your screenshots - yes, Vladimir's message should have all you need to fix this issue. I'll keep the rest of my message here in case it helps anyone else in the future ---

Now what if it's not the status. Let's review how it works : you have to import the work order, after that they will appear in the Scheduling screen. Please confirm that you can see your work order(s) in that screen. Then if you edit one you will see its details : list of serial numbers, route and status. These 3 stuffs are required to proceed : you must have at least 1 serial number, chosen a route, and once that's done you must set the status to Scheduled. Setting the status to Scheduled will mark the serial numbers as being ready to be executed. If it's not Scheduled, you won't see them in the Execution screen. In the work order edit popup there are other tabs for extra configuration (like secondary signoff) but I doubt this is your issue.

And then there's the Execution-Selection screen. It first asks you to select a Station. Then you should see the list of serial numbers that are ready to be executed on this Station : scheduled or on hold (paused). If your work order is not Scheduled, you won't see the serials here. If your route is not currently at this Station (starts with another station, for example), you won't see them either, so validate that your Route correctly starts (or goes through) the Station you selected.

Let us know if any of these solves your issue.