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Hi,
Thingworx security logs sows an error "Cannot Login Using ThingWorx Authentication With an Empty Password" when password is type correct, i try normal users and administrator user always with the same error log. I just upgrade to TW 8.4, and I did import files from a TW 8.3.
Hi @vguevaraperez.
This issue can occur if the password contains special characters. Is that the situation here?
It appears you already have a case for this issue so once a fix has been found please come back here to post the solution.
Regards.
--Sharon
Shannon,
My passwords does not have special characters.
And yes I will post the solution, I am taking with PTC Support.