Getting license error when trying to start tomcat

[RB_10191565]

Hello

I am getting following error when trying to start my Tomcat services . Twx version is 9.2

[L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: main] Unable to fetch license file with device id <Device ID>.
[L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: main] Unable to process capability response because Storage anchor break found.
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] Unable to read trial license file. Attempting to load as Paid license
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] [message: Storage anchor break found.]

Any Help will be appreciated.

Thanks

[bchaudhary · Accepted solution]

Hello @RB_10191565 ,

I have checked and found the below linked article for the similar problem:

https://www.ptc.com/en/support/article/cs281516

Pls check and let me know if you need anything further.

Regards

Bhawna