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Getting license error when trying to start tomcat

RB_10191565
6-Contributor

Getting license error when trying to start tomcat

Hello

 

I am getting following error when trying to start my Tomcat services . Twx version is 9.2

 

[L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: main] Unable to fetch license file with device id <Device ID>.
[L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: main] Unable to process capability response because Storage anchor break found.
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] Unable to read trial license file. Attempting to load as Paid license
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] [message: Storage anchor break found.]

 

Any Help will be appreciated.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Hello @RB_10191565 ,

 

I have checked and found the below linked article for the similar problem:

 

https://www.ptc.com/en/support/article/cs281516

 

Pls check and let me know if you need anything further.

 

Regards

Bhawna

View solution in original post

1 REPLY 1

Hello @RB_10191565 ,

 

I have checked and found the below linked article for the similar problem:

 

https://www.ptc.com/en/support/article/cs281516

 

Pls check and let me know if you need anything further.

 

Regards

Bhawna

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