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Grid widget in Popup window is gone

Yoshihiko.N
14-Alexandrite

Grid widget in Popup window is gone

Dear Developers,

 

I put a grid widget in a mashup and try to show it up as "popup".

however, we cannot see the gridwidget eventhough I dont set any "visible" status and the size of the  popup window is also enough big.

 

I change the configuration of navigation function from "popup" to "new", then the grid is appeared.

 

could anyone tell me why this happens and how to show the grid up with popup ?


my thingworx version is ThingWorx 9.3.6-b1323

sc of mashup design.

YoshihikoN_0-1682905710304.png

sc of when we navigate the window as "popup".

YoshihikoN_1-1682905743671.png

sc of when we navigate the window as "new".

YoshihikoN_2-1682905883422.png

 

ACCEPTED SOLUTION

Accepted Solutions
Velkumar
19-Tanzanite
(To:Yoshihiko.N)

Hi @Yoshihiko.N 

 

Not able to reproduce this issue in Thingworx 9.3.6-b1323

Velkumar_2-1682916423954.png

 

Velkumar_1-1682915949481.png

 

I have attached my entities for your reference.

 

Check whether any other imported extension causing this issue. Also if possible please share your entities so I can test them in my env

 

/VR

 

 

View solution in original post

3 REPLIES 3
Velkumar
19-Tanzanite
(To:Yoshihiko.N)

Hi @Yoshihiko.N 

 

Not able to reproduce this issue in Thingworx 9.3.6-b1323

Velkumar_2-1682916423954.png

 

Velkumar_1-1682915949481.png

 

I have attached my entities for your reference.

 

Check whether any other imported extension causing this issue. Also if possible please share your entities so I can test them in my env

 

/VR

 

 

Yoshihiko.N
14-Alexandrite
(To:Velkumar)

Hi @Velkumar ,

Thank you for your prompt reply.

let me compare to your entity.


Yoshihiko.N
14-Alexandrite
(To:Velkumar)

Hi @Velkumar ,

Thanks to you, I can fix the issue.
the route cause was the configuration of tabset.
I configured the size of tabset(and mashup as well) is static since I assued this mashup is used as popup.

the only difference between yours and mine was this size configuration, then the issue was fixed after I changed it to "responsive".

 

YoshihikoN_0-1682925955467.png

 

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