How to launch Thingworx flow

[seanccc]

Hi,

I installed thingworx flow successfully yesterday and ran command "pm2 ls" showed the complete components at the time .   However ,  today when I open the VM machine but found "pm2 ls" shows nothing.  

What's I've tried: 

1. run command "sc start RabbitMQ / rabbitmq.service" but it tells me the service is already running.   

2. restart the workflow subsystem, but it doesn't help

3. I can access thingworx foundation with host and port which were specified when installing work flow, but I cannot open https://<host>:<port>/Thingworx/Composer/apps/flow/#/

If the workflow doesn't launch automatically,  how can I launch it manually ? 

---Version---

Thingworx 8.5.1 + Thingworx worx work flow 8.5.1 + Postgresql 10.11 + windows server 2016 .

Regards,

Sean

[Velkumar]

Hello @seanccc 

Have you tried opening flow using host name (server_name) as configured in vhost-flow.conf file.

You can find vhost-flow.conf file under nginix installation folder : C:\Program Files\nginx-1.13.12\conf\conf.d

/VR

[seanccc]

@Velkumar ,

Yes, I've tried it but the web page is blank.   Yesterday the same web page showed the flow management page. 

Regards,

Sean 

[rjanardan]

Try 

pm2 restart all

[seanccc]

@rjanardan ,

The command just response: 

[PM2][WARN] No process found .  

[raluca_edu]

Hi,

Open Services and check status of the following services:

- RabbitMQ

-ThingWorx-Flow

-ThingWorxFlowNginx

All should be running.

Hope it helps,

Raluca Edu

[seanccc]

@raluca_edu ,

Yes, thingworxflow, ThingWorxFlowNginx, RabbitMQ are running services in my machine.   so why "pm2 ls" return nothing and I cannot open https://<host>:<port>/Thingworx/Composer/apps/flow/  ?

Regards,

Sean

[raluca_edu]

Hi,

Please upload  logs from the following path: C:\Program Files\ThingWorxFlow-8.5.1\.pm2\logs

Maybe we get a hint from logs.

Thanks,

Raluca Edu

[slangley]

Hi @seanccc.

Have you resolved your issue affecting access to Flow?  If so, please post the solution here for the benefit of others on the community.  If you are still having issues, please provide the logs previously requested.

Regards.

--Sharon

[seanccc · Accepted solution]

@raluca_edu ,

I re-installed flow finally to solve the problem.  

Regards,

Sean