How to remove RUNNING job in Analytics?

[MinNan]

hi 

i work with ATE on win10 via docker.

today i tried to get familir with the application,and i use some test data to create a model.

but after i click generate Profiles and Signals, the application got stuck,and i can't enter the composer with the browser.

i finally entered it again after the docker and sever restart. but the job sate remains RUNNING, over half an hour,it is still RUNNING.

i try to create a new job, but it shows that the new job was in queue.

how can i remove the RUNNING job?

Please help

Thank in advance

Minnan

[zyuan1]

You TWA version must be earlier than 8.3 to accept multi-task.

Please try if this could work (copied from a 8.3 article, not sure if things changed.):

As a workaround to remove the running job

1. Access AnalyticsServer_DataThing
2. Execute DataThing.GetJobStatuses() service
   • select the values infotable
   • locate the RUNNING jobs and select the jobTypesWithId infotable
   • note the jobid under fieldvalue
3. Stop ThingWorx Analytics Server
4. Start Zookeeper only
   • On Windows, access Control Panel > Administartive Tools > Services and start service twas-zookeeper
   • On linux execute systemctl start twas-zookeper
5. Execute <ThingWorxAnalyticsServer>/zookeeper/bin/zkCli.sh on linux or <ThingWorxAnalyticsServer>/zookeeper/bin/zkCli.bat on Windows
6. At the Zookeeper prompt, confirm jobs are listed with ls /twxml_job_queue/jobs
7. get the details of each job to confirm which one has the same jobId: get /twxml_job_queue/jobs/job_<id>
   • in the output look for jobID and note the one that matches the output from DataThing.getjobstatuses()
8. delete the identified job: delete /twxml_job_queue/jobs/job<id>
9. stop zookeeper
   • On Windows, access Control Panel > Administartive Tools > Services and stop service twas-zookeeper
   • On linux execute systemctl stop twas-zookeper
10. Start ThingWorx Analytics Server
11. Access AnalyticsServer_DataThing and execute service DeleteJob and enter the jobID
12. Confirm with DataThing.getjobStatuses that the Running job is gone

[MinNan]

hi

i try to search AnalyticsServer_DataThing in the composer.but i can't find it.

is it there is no that thing in the version 8.2?

Kind regards

Minnan

[mgoel]

Hi @MinNan 

Could you try to find *DataThing

May be the suffix of this Thing is different. But it should end with DataThing.

Regards,

Mohit