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Issue when login again in thingworx

YC_9410522
5-Regular Member

Issue when login again in thingworx

When I login again after logging out, even though I entered the correct ID and password,
I cannot login and the login pop-up keeps popping up.
This doesn't happen the first time I log in, it only occurs when I login again. Is this a bug?
I guess it might be a session problem.
If this happened and you solved it, please answer me.
I used thingworx 8.5

1 ACCEPTED SOLUTION

Accepted Solutions
yhan
17-Peridot
(To:YC_9410522)

Hi @YC_9410522 

 

You are right, I encountered the same symptom as you, please refer to PTC article CS253747.

As another workaround for HTTP, refresh the Thingworx page and then try to re-login.

 

Thanks,

/Yoyo

View solution in original post

2 REPLIES 2
yhan
17-Peridot
(To:YC_9410522)

Hi @YC_9410522 

 

You are right, I encountered the same symptom as you, please refer to PTC article CS253747.

As another workaround for HTTP, refresh the Thingworx page and then try to re-login.

 

Thanks,

/Yoyo

YC_9410522
5-Regular Member
(To:yhan)

thanks a lot!

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