Mail extension send message saying Unable to Invoke Service SendMessage on EmailThing: null

[chrishanegraaf]

After upgrading to thingworx 9.0, my mail extension v3.6.0 stopped working giving me this error when trying to run the SendMessage service.

"Unable to Invoke Service SendMessage on EmailNotificationThing : null"

I've tried removing and reinstalling the extension. And creating a new thing from the MailServer template. 

Has anyone run into this issue?

[emscur · Accepted solution]

Hi @chrishanegraaf.,

The Mail Extension version 4.0.0 compatible with ThingWorx 9.0 is available on the PTC Support Download site. 

Please let me know if this resolves the issue.

Regards,

Emmanuel

[chrishanegraaf]

Thank you! I didn't think to look in the downloads page. 

I installed it and verified that this fixed the email issue.