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Mail extension send message saying Unable to Invoke Service SendMessage on EmailThing: null

chrishanegraaf
4-Participant

Mail extension send message saying Unable to Invoke Service SendMessage on EmailThing: null

After upgrading to thingworx 9.0, my mail extension v3.6.0 stopped working giving me this error when trying to run the SendMessage service.

"Unable to Invoke Service SendMessage on EmailNotificationThing : null"

 

I've tried removing and reinstalling the extension. And creating a new thing from the MailServer template. 

 

Has anyone run into this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @chrishanegraaf.,

 

The Mail Extension version 4.0.0 compatible with ThingWorx 9.0 is available on the PTC Support Download site. 

 

mailextension.PNG

Please let me know if this resolves the issue.

 

Regards,

Emmanuel

View solution in original post

2 REPLIES 2

Hi @chrishanegraaf.,

 

The Mail Extension version 4.0.0 compatible with ThingWorx 9.0 is available on the PTC Support Download site. 

 

mailextension.PNG

Please let me know if this resolves the issue.

 

Regards,

Emmanuel

chrishanegraaf
4-Participant
(To:emscur)

Thank you! I didn't think to look in the downloads page. 

I installed it and verified that this fixed the email issue.

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